How I got out of my Verizon contract without a fee
I called Verizon last night with a mission. To get out of my 2 year contract without paying an early termination fee. They raised their cost of text messages from $.10 to $.15, which admittedly doesn’t have a big effect on me. According to my contract, if they make a change that has a “material, adverse” effect on me, I can call them within 60 days of the notice of the change, and cancel the contract without an early termination fee.
When I called, the first rep told me flat out that it wasn’t an “adverse” effect, because I only used 2 text messages in 3 months. I explained that I had a 2 year contract, and there was no way of telling how many text messages I would send in the future. After getting shot down, I asked to speak to his supervisor. He basically gave me the same lame excuses.
I then asked why this paragraph was in the contract. He could not tell me why. He kept trying to turn me down, but I kept asking why it was in there. I then proceeded to ask him what kind of change would constitute a “material, adverse” effect. He said that would happen if my bill went up, or my minutes went down. Yeah right, not buying it.
I kept insisting that I needed to get out of my contract NOW, because after the 60 days, I had no recourse. He really had no answer to that, and went ahead and canceled the contract.
I’m now on the same plan, but I can switch providers at any time that I like. I’m still researching what I want to do…