H&R Block Moron
Last year I filed my taxes over the web at http://www.hrblock.com. This year I bought the applications. I wanted to export my data from the web, so that I could import it into the application, but couldn’t figure it out. There was a button for live help, so I decided to try it out. That was a big mistake. Below is the unedited transcript:
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Charles Taggart: Hello Jason, welcome to H & R Block’s Live Technical Support Chat! How can we assist you today?
Jason Young: How can I export my data from the web so that I can use it in the Windows version of TaxCut? Last year I filed my taxes on the website, and this year I bought the applications.
Charles Taggart: I’m sorry sir but I don’t have any access to information on other programs.
Jason Young: ok, do you just know how to export my data to a file?
Jason Young: other than pdf?
Charles Taggart: I’m sorry sir but I have no idea what your talking about.
Jason Young: is there any way to get my data off the website?
Charles Taggart: Sir, I’m only able to operate and assist with H&R Block programs.
Jason Young: I’m talking about your online tax program!!! Isn’t that an H&R block program?
Jason Young: and TaxCut is made by H&R Block!!!!
Charles Taggart: Sorry sir, one second.
Jason Young: Ok, let me rephrase, is there any way to EXPORT my data from the online tax program?
Charles Taggart: The only way that I now of sir is to print your return and put it in manually.
Jason Young: ok